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+91-9736971825 [email protected]

Login

Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Birth Date*
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* Creating an account means you're okay with our Terms of Service and Privacy Statement.
Please agree to all the terms and conditions before proceeding to the next step

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Cancellation and Refund

1. Cancellation by Participants

1.1 Cancellation Notice: Participants must notify us in writing of any cancellations. The date of the written notice will determine the applicable cancellation fees.

1.2 Cancellation Fees:

  • Cancellations made 7 days or more before the trek start date: 100% refund.
  • Cancellations made between 2 and 4 days before the trek start date: 50% refund.
  • Cancellations made less than 2 days before the trek start date: No refund.

1.3 No-Show: Participants who do not show up for the trek without prior notice will not be eligible for a refund.

2. Cancellation by the Trekking Company

2.1 Insufficient Participants: We reserve the right to cancel a trek if the minimum required number of participants is not met. In such cases, participants will be offered an alternative trek date or a full refund.

2.2 Unforeseen Circumstances: We may cancel a trek due to unforeseen circumstances, including but not limited to weather conditions, natural disasters, or other safety concerns. In such cases, participants will be offered the option to reschedule or receive a refund.

3. Refund Process

3.1 Refund Method: Refunds will be processed using the same method as the original payment.

3.2 Timeline: Refunds will be initiated within [X] days of receiving the cancellation notice.

4. Trip Interruption or Changes

4.1 Participant’s Responsibility: Participants are responsible for all costs incurred due to trip interruptions caused by personal reasons, such as illness or early departure.

4.2 Trekking Company’s Responsibility: In the event of a significant change or interruption caused by us, participants will be offered the choice of an alternative trek date or a refund.

5. Force Majeure

5.1 Definition: Events beyond our control, such as natural disasters, political unrest, or other force majeure events, may lead to the cancellation of a trek.

5.2 Refund: In the case of force majeure, refunds will be subject to deduction of unrecoverable costs.

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